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Website Maintenance Care Plans

Rest assured knowing your website is updated while you focus on the day to day tasks of running your business.
Taking Care of Your Investment

Website Maintenance and Care Plans
What is a care plan?

Your website is one of the most important investments, it’s vital that you keep your website content, information and images updated, protected and online. If your website is offline or corrupted, this will affect your reputation, revenue and customers.

 

We know your main priority is to run your business and we understand that taking care and maintaining your website falls on the back burner in the day to day runnings of your business. Our website development team will take care of all your website publishing and maintenance needs, ensuring the best quality code and leaving you and your staff free to concentrate on your business.

 

When a visitor visits your website you would like them to see the latest information about your product or service, this is why it is important that your website’s content is up to date. Your website needs to reflect any changes or news that has happened within your company, our website care and maintenance plans and support service make it easy to keep your website current.

 

We’ll keep your website safe, secure, maintained and updated allowing you to focus on the tasks that are most important to you and your business.

Select a Monthly Care Plan

We have created three carefully designed website care plans.

Our monthly website support plans, called “Care Plans” offer you peace of mind that every month we will be keeping your investment updated, monitor website uptime and security, tweak its performance issues, and respond to requests from you and your team to edit, improve or fix unforeseen and timely issues.

Our website care plans cover simple updates such as changing text or images on a page, or we can provide more comprehensive website maintenance such as adding new pages or functionality for your website.

Sign Up
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Why do I need a website care plan?

A website needs continual attention and support, we’ll take care of all your website needs ensuring the content and images are current and your site is safely backed up.

What can I use my support time for?

Support time can be used for training your staff, updating your content on your website or adding any website functionalities you might require. Support is all about adding something new every month and making sure your site is looking fresh.

  • ZAR650/ per month
  • BASIC PLAN
    • 1 Site
    • 1 Monthly Offsite Backup
    • Monthly WordPress updates (core, themes and plugins)
    • Security Monitoring
    • Priority Support
    • Email Support

  • ZAR1200/ per month
  • ESSENTIAL PLAN
    • All of the Basic Plan
    • Monthly WordPress updates (core, themes and plugins)
    • Detailed Monthly Report
    • 30min Design Support
    • Extended Premium Plugin
    • 6 Monthly Site Review

  • ZAR2460/ per month
  • PREMIUM PLAN
    • All of the Essential Plan
    • Detailed Monthly Report
    • 60min Design Support
    • Malware Removal
    • Required for eCommerce or Complex Websites
    • SEO & Google Analytics

What do you get when you sign up for a care plan?

Basic Care Plan
Perfect for smaller blogs and solo business owners. Get the basics taken care off with software updates, monthly backups, security scanning, priority support and monitoring.


Essential Care Plan
Perfect for medium-sized blogs and business. Your website is in safe hands with all of the Basic Plan benefits, including website backups, 30 minutes support, monthly website report and website reviews. We also offer all our Essential Plan clients access to their own premium backend support console, here you will have access to your own video support and documentation to help you with your monthly website content updates should you wish to add content to your blog or website.


Premium Care Plan

Your website is in safe hands with all of the Premium Plan benefits, including real-time backups, 60 minutes support, monthly website report, website reviews, SEO and Google Analytics. We also offer all our Premium Plan clients access to their own premium backend support console, here you will have access to your own video support and documentation to help you with your monthly website content updates. All clients that sign up for the premium website care plan will also have access to real-time Google Analytic reports and stats. 

Join one of our Website Care Plans and rest easy knowing that your website is being taken care of.

Let Us Answer Your Questions

Find the answers to all your care plan questions below

Why do you need a care plan?

Your website is crucial to your business it generates leads, customers and revenue.

It’s a channel through which customers, suppliers, potential new staff and partners will find you and engage with you. Your site builds trust and credibility with your customers and we want to offer you peace of mind that it will be up and available for your audience 24/7 without interruption.

Can I cancel my website care plan at anytime?

Yes, you can cancel at any time. We have no locked-in contract we just ask you give us 30 days notice so we can carry out our last thorough update of the website and remove our administrator credentials.

Cancellation Policy

Please email info@mediamovement.co.za with your intention and cancellation date.
30 days’ notice must be given to cancellations.

Why should I not update my WordPress and plugins?

Please leave the updating to us, we have a team of developers that live and breath website design and maintenance. The Media Movement team will take great care to first backup the website, check the website, update, then check the website again for any changes.

We update our client’s site once a month so we can take the time to devote to checking your website thoroughly (either the 15th or the 30th). Also included on our monthly maintenance report are the performance and security scans. If in the event we ever catch a plugin issue, it becomes a support ticket and we address it for you. We also take care about which plugins we are updating and single out large updates (like WooCommerce) as its own task for additional quality control.

My website is down! What do I do?

If your website is not loading, first check to make sure this is the same experience for everyone by visiting DownForEveryoneOrJustMe

http://downforeveryoneorjustme.com/

If the website is down just for you, try clearing your browser history (cache and cookies) and reload, also checking your internet connection. If the website is down for everyone, shoot us a support ticket email, even though chances are that our website uptime monitor has already alerted us.

If this happens outside office hours, call the web host directly and see what they can do to get the website back online. Chances are most likely it’s related to the following issues:

1) Your web hosting, domain or SSL certificate has expired or your bill is due for payment
2) Web hosting is experiencing maintenance issues

Anything outside of those we will investigate to bring the site back online.

Website Security

Firstly, this page IS secure (see the nice little lock in the browser address bar?)
Having a secure website is very important. Ask us how!

I need to know more
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Analytics

SEO, Analytics & Marketing

Understanding your clients online
behavior is of the utmost importance,
if you want to market your product or service.

 

While SEO ensure your site turns up in search
engines, your analytics reports will help you
understand your clients better, while they are
using your website.

Learn more

Why is having a care plans important?

Read more about how care plans can safe you time and how it can benefit you and your business.
  • media movement, design agency, logo design, cheap, cheap logo design, logo designs, cheapest, cheap logo design south africa, logo designer, logo, photography service, quote, affordable, packages, affordable logo design, quality, logo design agency, top logo designers & developers, website design company, corporate identity, brand design, rebrand, logo designers in plettenberg bay, logo designer in plettenberg bay, bitou, western cape, plettenberg bay, plett its a feeling, plett, garden route, michelle brink, photography

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